Our Guarantee
Satisfaction Guaranteed
If you are not completely satisfied with your new system at any time during the first 6 months, we will make any necessary changes and even replace the installed unit with new system, if necessary, of equal value at no cost to you.
System Assurance Guanrantee
Unlike most guarantees from other companies, our 5-year *System Assurance Guarantee covers precisely EVERY component of the installation, not just the equipment. WE CARE!
Performance Guarantee
We guarantee that your new system will heat and cool your home to our design temperatures, or we will correct it at no cost to you. WE CARE!
No Quibble Guarantee
When we explain to you that EVERYTHING necessary for the correct installation of your system is included, we ABSOLUTELY mean it! This means that, if we forget a necessary component, we will include it at no cost to you. WE CARE!
Money Back Guarantee
Money Back Guarantee: If, within the first 90 days, you are not completely satisfied with the quality of air in your home, we will remove the air filtration system and refund that part of your investment.
Our Lemon Guarantee
If the unexpected happens, and your unit has a compressor failure during the guarantee period, we will replace it at no cost to you. If the heat exchanger fails during the guarantee period, we will replace it at no cost to you.
OUR ADVANTAGE PLAN
Here at Quality Air Care, we are proud to offer our Advantage Plan Maintenance Agreement to our valued customers. Our Advantage Plan consists of 2 maintenances; one to be performed in the winter and the second one during the summer. We do a comprehensive maintenance, look for any future potential problems, inspect your system and do up to 8 hours worth of work. As an Advantage Plan GOLD MEMBER you will receive:
- Gold Star Treatment
- Two Annual Checkups on Home Units
- Preferred Customer Status
- Member Discounts
- Priority Service
- Filter Change on each Scheduled Maintenance
- No After Hours Fees
- Gold Star Efficiency
- Overall Lower Utility Bills
- Greater Safety for Your Home and Family
- Healthier Indoor Air Quality
- Improved System Efficiency
- Longer Equipment Life